Host and Hostess
Guidelines
The most important thing for the success
of the Petry-Honan home is that everyone, Pilgrims and
Hosts/Hostesses have fun. If the Hosts and Hostesses are
well prepared and enjoying themselves, the Pilgrims will
have a pleasant experience in the Petry-Honan Home. As a
pilgrimage Host/Hostess, you are representative for the
Petry-Honan home and family and also for the City of
Eufaula. Eufaula is renowned for its gracious hospitality.
Please do everything you can to impress our visitors and
make their tour as pleasant as possible.
1) Learn the
script for the room you will work in well before the day of
your shift. The biggest problem we have had in the
Petry-Honan home over the years is Hosts/Hostesses who did
not properly learn their scripts prior to the tour.
2) Don’t be embarrassed to tell a visitor
that you do not know the answer to a question. Some
Pilgrims may want to argue something about the house or its
furnishings. Don’t argue, just smile politely and refer the
Pilgrim to the Honans.
3) All of the hosts and hostesses in the
Petry-Honan home wear period attire.
4) Arrive at least 15
minutes before your shift.
5) Wear the name tag that will be
provided by your house chairperson.
6) Do not ear, drink or chew gum unless
you are in the break area.
7) Smoke outside only.
8) Turn off cell
phones and pagers.
9) Caution the pilgrims not to handle any
of the Honan’s belongings and not to sit on the furniture.
10) Never leave your room unattended. It
is unsafe and unfortunately some pilgrims try to steal
items. If you need to take a break, get word to the house
Chairperson or to the Honans. A floater will take your
place while you are on break.
11) Do not leave your room in the event
of a disturbance or emergency in the house. The house
Chairperson will check on the matter. Some unscrupulous
people may create a disturbance as a ruse to get
hosts/hostesses to leave their rooms so an accomplice can
steal items.
12) Please avoid loud talking and
laughing between hosts and hostesses.
13) Do not correct a Host/Hostess in
front of a Pilgrim for a mistake that has been made in
telling the home’s story. Correct them in private. Don’t
forget, “never let the truth get in the way of a good
story.”
14) In case of an emergency that will keep
you from being able to serve, it is your responsibility to
get a replacement to work your shift. Find your replacement
BEFORE calling your house Chairperson.
Thank you for your valuable help. This
should be an enjoyable experience for all of us. Without
your help, Eufaula could not celebrate its annual
Pilgrimage.